Customers using Internode HOME and SOHO connections can enjoy increased Internet protection provided by this feature. This service includes:

• Blocking common virus, and file sharing ports.
• Blocking direct outgoing SMTP email not sent through the Internode email server.
• These features are on by default for HOME services and can be activated for SOHO services, see the FAQ for more information.

For more information see the Frequently Asked Questions

Click here to adjust your internet filter settings

Internode provides, free of charge to our customers, a comprehensive spam and virus filtering system. This service includes

• Adjustable spam filter settings, including whitelists, blacklists and Friends
• Virus scanning and filtering (messages containing viruses are deleted)
• These features are on by default for all Internode POP/IMAP email accounts - spam settings are set to a 'light' option, this can be adjusted by clicking on the link below.

For more information see the Frequently Asked Questions

Click here to adjust your spam/virus settings

Email spam is a constant problem on the Internet, the Australian Communications and Media Authority have compiled some information on how to deal with spam and suggestions for potentially avoiding it. Click the link below for more information.

Click here to view Spam Information on the ACMA website

Click here to view the Spam Code of Practice (ACMA Website)

Customers should make themselves familiar with our Acceptable Use Policy. It details the actions which we may take regarding customers sending email spam via our network, and the consequences that you may face as a result of breaching our Email Spam policies.

Click Here to view the Internode Acceptable Usage Policy

Click here to view the Spam Code of Practice (ACMA Website)

If you believe you've received unsolicited (spam) email from Internode or another provider or company, heres how you can report it.

If you've received unsolicited email from:

• another Internode customer - please send details to our support team including full email headers - click here for contact details
• another ISP or network within Australia or regarding an Australian company - please see the ACMA website for further information
• another ISP, network or company outside of Australia - please see the ACMA website for further information

For further information on how to report spam see the ACMA website